Acceptable Use Policy

Last updated: March 2026 | Last reviewed: March 2026

What this means in plain English

·Use PollSpark for lawful, professional purposes only.

·If you collect sensitive personal data through sessions, you are responsible for having a lawful basis under UK GDPR.

·Do not share your account with people not covered by your licence.

·Breaches of this policy can result in account suspension or termination.

Introduction

This Acceptable Use Policy sets out the rules for using PollSpark. By using PollSpark you agree to this Policy. Breaches may result in suspension or termination of your account.

Permitted Use

PollSpark may be used to create and run live polls, surveys and interactive sessions for lawful organisational, educational and professional purposes.

Prohibited Use

You must not use PollSpark to:

·Collect, store or process personal data without a lawful basis under UK GDPR.

·Collect special category data without explicit consent and a documented lawful basis.

·Harass, intimidate or target individuals or groups.

·Distribute spam, unsolicited communications or misleading content.

·Impersonate any person, organisation or brand.

·Attempt to gain unauthorised access to PollSpark systems or another user's account.

·Use automated tools to scrape or bulk-collect data from the platform.

·Share account credentials with people not covered by your licence.

·Use the platform in any way that violates applicable law or regulation.

·Use the platform to collect participant responses under false pretences, including misrepresenting how responses will be stored, attributed or shared.

Content Standards

All poll content including questions, response options and open text must not be unlawful, defamatory, obscene, discriminatory or harmful. We reserve the right to remove content that breaches this Policy without notice.

Data Responsibility

The customer or relevant organisation is responsible for participant or session data it chooses to collect through PollSpark. If that content includes personal data, the customer or organisation acts as data controller and must comply with applicable data-protection law. PollSpark processes that content on the controller's behalf as data processor. PollSpark separately acts as data controller for technical and operational data used for billing, security, service operation and platform administration. You must not present a session as anonymous to participants if Anonymous mode is not enabled. Participants have a reasonable expectation that their responses are handled as described at the point of collection.

Account Security

You are responsible for keeping your credentials secure. Contact hello@pollspark.co.uk immediately if you suspect unauthorised access to your account.

Enforcement

We may suspend or terminate access without notice if we reasonably believe this Policy has been breached. Serious or repeated breaches may be reported to relevant authorities including the ICO.

Contact

hello@pollspark.co.uk