Browse security and it
Security and IT
Using PollSpark on a work network
Last reviewed: 31 August 2026
A managed device or workplace network may block a participant page even when PollSpark is working normally.
Open the presenter and participant pages on the network where the session will run before inviting the group.
URLs to allow
Participants and presenters need access to these PollSpark-owned addresses. Allow normal secure HTTPS requests to PollSpark routes on the same domains, including requests used to load questions and send answers.
Joining a session
Participants open pollspark.live/join and enter the join code shown by the presenter, or scan the QR code. They do not need a PollSpark account or an app.
Presenter access
Presenters sign in at pollspark.co.uk and create or open their poll from the dashboard. The editor and presenter view are part of that dashboard.
Browser requirements
- Use a recent version of Chrome, Edge, Safari or Firefox.
- Allow JavaScript.
- Allow first-party cookies and browser storage. These support sign-in and help PollSpark recognise a returning participant.
- Allow normal HTTPS traffic to PollSpark-owned domains.
If access is blocked
- Try mobile data on participant devices, if your organisation allows it.
- Ask IT to test both PollSpark addresses from the affected network.
- Check browser extensions and workplace web-filtering rules.
- If phones work but the presenter device is blocked, a permitted hotspot may provide a short-term fallback.
If you still cannot connect, contact PollSpark with the browser, device type and exact error shown. Do not send passwords or participant answers.