Network Access Help

PollSpark is designed to work in ordinary browsers without a participant account or app install. If a workplace network blocks access, these checks usually help.

URLs to allow

Participants and presenters may need access to these PollSpark-owned addresses:

• https://pollspark.co.uk
• https://pollspark.live/join

PollSpark also uses secure API calls from these pages to load session state and submit responses. If a network filter separates website access from API access, allow normal HTTPS requests to PollSpark routes on the same domains.

Joining a session

Participants go to pollspark.live/join, enter the join code shown by the presenter, then answer in their browser. They do not need to sign in.

Presenter access

Presenters sign in at pollspark.co.uk, create or open a session from the dashboard, and use the presenter view during the live session. Session editor and presenter pages sit under the PollSpark dashboard on pollspark.co.uk.

Browser requirements

• Use a recent version of Chrome, Edge, Safari or Firefox.
• Allow JavaScript.
• Allow first-party cookies and local storage. These keep sign-in, join codes and participant tokens working.
• Allow normal HTTPS traffic to PollSpark-owned domains.

If access is blocked

• Try mobile data for participant devices.
• Ask IT to test both PollSpark URLs above from the affected network.
• Check whether browser extensions, DNS filtering or category filtering are blocking the page.
• If the presenter device is blocked but phones work, present from a hotspot as a short-term workaround.

If you still cannot access PollSpark, email hello@pollspark.co.uk with the network name, browser, device type, and the exact error shown.